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CDT
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Content governance, community of practice, and generative AI in higher ed

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AI has the potential to transform our industry, but how radical do those changes really need to be? Before we dive headfirst into every new AI tool — or dismiss the whole conversation out of frustration — it’s worth considering another approach. What if we could build on our existing best practices and governance rather than starting from scratch?

In this session, Joyce will share how her team at McGill University has adapted their digital standards and governance framework to account for the rise of generative AI. She’ll discuss how to strengthen foundational practices while embracing new technologies, without losing sight of the values and principles that guide content strategy.

In this session, you will:

  • Discover best practices and processes for digital content governance frameworks.
  • Learn how to foster inclusive conversations within a community of practice, even when technical comfort levels vary.
  • Explore ways to balance environmental concerns with the opportunities AI offers to improve quality and efficiency.
  • Gain insights from McGill University’s experience in evolving standards to accommodate generative AI responsibly.

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