Joyce has been building websites and digital communities for over 20 years, including 15 years of experience in higher education. She is currently Manager, Digital Communications at McGill University in Montreal, Canada. Her prior experience includes positions at the University of Victoria, Western University, and Kings University College.

Joyce is an award-winning speaker who has presented at conferences across North America, including, DrupalCon, Confoo, Digital Collegium, and #PSEWeb. Her topics of focus include web standards, governance, and user experience.