Traditional content audits are complex enough, but product content audits add extra challenges. How do you scope your audit? How do you capture and track flows with multiple states, like errors and form fields? How do you sort and report your findings into a digestible story for product, design, and engineering partners? And how do you transform your spreadsheet into concrete, meaningful changes that really make it into production?
There’s no one-size-fits-all template, but there are a few frameworks, tips, and strategies for getting results — and buy-in — without getting overwhelmed.
In this session, you’ll learn:
- A practical framework for planning, scoping, and tracking your product content audit (including a downloadable audit template).
- A simple, engineer-approved system for tracking and sizing your recommendations into manageable tasks or stories for your team’s backlog.
- Strategies for getting buy-in from your organization to get your recommendations, big and small, into production so your users have a better experience.
Meet your speaker
Meet your speakers
Emily Wachowiak has worked with digital content for 10+ years, shifting from marketing copywriting and content strategy to UX writing and content design. As a Staff Content Designer working on Mozilla’s Firefox browser, her favorite parts of content design are diagramming and untangling messes, collaborative problem solving, and connecting the dots between projects and opportunities across an organization. As a UX mentor, she enjoys helping content designers enter and navigate this field. Her hobbies include cooking, learning to sew, and watching bad movies with her husband, cat, and dog.
Meet your host
Torrey Podmajersky specializes in UX content for global organizations, having previously worked at Xbox, Windows, Google, and Offerup. She authored Strategic Writing for UX (O’Reilly Media, 2019). She mentors, teaches, and speaks about UX content. In her free time, she enjoys kayaking, art, and spending time with her husband and cats at their Puget Sound home.